In March 2022 Cunard have updated their WiFi packages, instead of the older plans that we experienced during our cruises they have now come up with a simpler daily packages that we will explain here –

Cunard state ‘From $15 per day, our newly upgraded internet service, Cunard Guest Wi-Fi, will be available across our fleet from March 2022, offering you a choice of packages to suit your needs while at sea’.

The Essential Internet plan includes

• web browsing.
• email.
• music streaming.
• Social media (text and images).

This plan is available on board for $20 per day (or $15 per day if purchased for the whole voyage).

The Premium Internet plan includes

• web browsing.
• email.
• music streaming.
• Social media (text and images).
• Video streaming.
• 3x faster connection speed than the Essential plan.

This plan is available on board for $30 per day (or $20 per day if purchased for the whole voyage)

Cunard also state that – Members of our loyalty scheme, Cunard World Club, may be eligible for complimentary internet credit, redeemable against our internet plans.

• Gold members receive $45 per person.
• Platinum members receive $80 per person.
• Diamond members receive $135 per person.

We are back on board in September on Queen Mary 2 so will be interesting to see who good the WiFi is and if we do get redeemable internet credit as we are Gold Members.

These were the plans Cunard had in place pre March 2022

To access the Cunard Cruises WiFi you have to download the Cunard Cruise App called My Voyage. We had difficulty accessing the app at first but after a quick trip to reception this was sorted.

Cunard Internet Plans that you can purchase on board –

Starter Plan – 30 minutes for $15.00, rate – $0.50/minute

Gold Plan – 120 minutes for $45.00 rate, – $0.38/minute, eligible after 2 voyages or 20 nights.

Platinum Plan – 240 minutes for $80.00, – $0.33/minute, eligible after 7 voyages or 70 nights.

Diamond Plan – 480 minutes for $135.00, – $0.23/minute, eligible after 15 voyages or 150 nights.

960 Plan – 960 minutes for $220.oo, – $0.23/minute

1920 Plan – 1920 minutes for $330.00, – $0.17/minute

The Cunard World Club benefits are shown above, for example we are Gold so were able to have 120 minutes complimentary WiFi, this is available once from the start of each voyage and only one per person per voyage, however you can purchase additional plans once your current plan reaches zero minutes.

Our biggest tip is make sure you log out each time you use the app. We both learnt the hard way and lost valuable minutes!

For further information the My Voyage App does enable you to access some free sites without having to buy a package. On our cruises the free sites we could access were – Cunard Line, My Account, Brochure Request, Cunard Competitions, Luggage Forward, My Cunard, Embassy – USA, UK GOV – Embassies and Portuguese Passenger Locator Card – as one of our ports was Lisbon. We would presume this would change to the relevant country that your cruise would be visiting.

To save money on WiFi it is also worth checking with your existing mobile phone plan to see if you are able to use your data in the countries you are visiting at no extra cost. Our plans with Sky enabled us to do this which saved us using the WiFi time when we were in port. If your plan doesn’t cover that particular country or region then you may be able to purchase an add on which could work out cheaper. You must always remember when ever you leave a port and are at sea that you turn off data roaming on your phone so that you don’t incur an unnecessary costs and come home to a large telephone bill!